Frequently Asked Questions

How and where do you manufacture your illustrated products?
Upon the placement of an order through this website, our partner prints our illustrations on the necessary products and sends them directly to you.

How long will it take for me to receive my order? uses US Postal Service and Airborne Express for shipping. You should receive your package within two weeks. International shipping could take as long as 4 weeks.
If you haven't received your items in this time frame, please do not hesitate to contact at Or call the toll-free customer service line at (877) 809-1659.

2nd Day/Next Business Day Shipping also offers Airborne Express expedited shipping for next day and 2nd day orders. (Available for shipping in the United States ONLY.)
Expedited (Next Day/2nd Day) will ship the NEXT BUSINESS day. Items ordered on Monday will be shipped on Tuesday and received Wednesday (if next day). Items ordered on Friday will be shipped on Monday and received on Tuesday (if next day). Remember, business days exclude weekends and holidays.

What do I need to do if I want to cancel my order?
If you need to cancel your order, simply e-mail directly at Please include the invoice number of the item that you would like to cancel to insure accuracy.

What is your return policy?
If for some reason you do not like your merchandise, you can return it to for a full refund (excluding shipping charges). will even refund shipping charges if the return is a result of their error. This 100% satisfaction guarantee is good for 30 days. Please click here if you need to make a return or exchange.

Can I pay with a personal check or money order?
Yes. To place an order using a personal check or money order, purchase your products online as if paying by credit card. When prompted to enter your credit card number, simply check the box marked "Pay by Check or Money Order" and click continue. Once you complete your order, you will be given an Order Number and shown a final receipt page. Print and mail this page with your payment to: - Orders
1933 Davis Street, Suite 204
San Leandro, CA 94577

Please write your Order Number on your check/money order. If you are unable to print your receipt, please include a note with your check clearly stating your Order Number.

Can I open my own store through
Sure! It's very easy. Anyone can have their own store and sell their own products through Simply click here to go to

What if I want to place a Bulk Order?
If you are looking to place a bulk order please contact Boating Baby through our feedback form on the contact us page and we'll discuss your options and discounts.

Is it possible to buy Boating Baby merchandise wholesale?
If you're a retailer who would like to sell our products in your real-world or online stores please email us directly at or use the feedback form on the contact us page.

I have more questions, what do I do?
If your questions are related to your order, please contact directly by e-mail or by phone at their toll free number (877) 809-1659.
If your questions are related to Boating Baby illustrations, please contact us by e-mail at:
or use the feedback form on the contact us page.

Customer Service
Where's My Stuff?
  • Track your recent orders.
  • View or change your order.
  • Shipping & Returns
  • See our shipping rates.
  • Make a return or exchange.
  • Need Help?
  • Satisfaction Guaranteed.
  • Visit our Customer Service.
    home  |
    faq  |